Polsat Box Go now lets you watch new episodes of the hit drama “Nasz nowy dom” a full week before they air on free‑to‑air TV, while rolling out fresh subscription bundles and a streamlined complaint process. The early‑release window, revamped digital catalogue and clearer consumer‑rights rules aim to boost subscriber value and reduce churn in Poland’s crowded OTT market.
Early Access to “Nasz nowy dom” on Polsat Box Go
Starting 26 February, Box Go subscribers can stream each Thursday‑night episode of “Nasz nowy dom” before the series premieres on Polsat at 21:30. This head‑start is designed to reward digital‑first viewers and keep the platform competitive against other Polish streaming services.
Why the Early Release Matters
By offering episodes ahead of the free‑to‑air slot, Polsat encourages you to stay on the platform for exclusive content, while still preserving the traditional broadcast schedule for viewers who prefer linear TV. The move signals a hybrid strategy that blends scheduled programming with on‑demand flexibility.
New Subscription Bundles and Digital Catalogue
Polsat has replaced its printed leaflets with an online “gazetka” that showcases a range of bundles, from entry‑level “Polsat Lovers” to premium “Premium Sport.” All packages promise a curated mix of channels and VOD titles without long‑term contracts.
Package Options at a Glance
- Polsat Lovers – basic channel lineup, ideal for casual viewers.
- Polsat Family – adds kid‑friendly content and popular series.
- Premium Sport – full sports suite plus premium VOD.
- All‑Access – unlimited access to live TV, on‑demand library, and early‑release shows.
All bundles stream in digital widescreen format, reflecting Polsat’s complete migration away from analog transmission.
Updated Complaint Handling Rules
Effective 14 March, a new ministerial decree requires Polsat Box Go to adopt a clearer, consumer‑friendly process for handling complaints about electronic communications and optional charge‑back features.
Key Changes for You
- Complaints must be acknowledged within a defined timeframe.
- Transparent information on optional charges will be provided before any transaction.
- A dedicated online portal will guide you through the resolution steps.
- Polsat will align its internal workflow with EU‑wide digital consumer‑protection standards.
What These Changes Mean for Polish Households
First, fans of “Nasz nowy dom” can watch the drama on their own schedule without waiting for the free‑to‑air slot. Second, the digital catalogue makes it easier for you to compare bundles and choose a plan that fits your viewing habits. Third, the revamped complaint system promises faster, more transparent resolutions if billing or service issues arise.
While some viewers may still worry about “optional charge‑back” fees, the overall strategy aims to convert free‑to‑air audiences into paying subscribers by offering exclusive early access and a clearer consumer‑rights framework. If you’re looking for flexible TV options, Polsat Box Go’s latest moves give you both convenience and confidence.
