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How My Bank Got Hacked!

I work for a US bank in their security operations team, a couple of years ago we got hacked. This is my story I how we got hacked, how we tracked down the breach, what we did wrong, what we did right and the lessons learnt. I got the call on an early summer morning I was still asleep when all hell broke loose, we had been hacked, we had lost millions of our users personal identification details, including emails, addresses and phone numbers. As we would find out later our users would be targeted in penny stock pump and dump scams, targeted emails... 
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